My professional life has been all about customer service in the entertainment industry. One of my first jobs was at Walt Disney World in the early years of Disney’s Performing Arts Program, where I coordinated the performances of instrumental and choral groups. Later in life music allowed me to work with many talented artists in the film and television arenas. No matter what I do, travel has been an integral part of the journey. My role with Super Holiday Tours affords me the opportunity to appreciate the hard work that goes into planning each travel experience and the gratification to watch a student’s face light up when they step off the bus or plane for the first time in a new city. That experience will live with them for a lifetime and since you only get one chance to make a first impression, it is a responsibility that my colleagues at Super Holiday Tours and I take very seriously.