check close search-plus search-minus home clock-o list-alt lock times-circle check-circle question-circle info-circle arrow-left arrow-right arrow-up arrow-down plus minus calendar chevron-up chevron-down thumbs-o-up thumbs-o-down phone twitter facebook certificate arrow-circle-left arrow-circle-right arrow-circle-up arrow-circle-down bars list-ul google-plus caret-down caret-up caret-left caret-right envelope user-secret shield linkedin angle-double-left angle-double-right angle-double-up angle-double-down desktop laptop tablet mobile calendar-o chevron-circle-left chevron-circle-right chevron-circle-up chevron-circle-down level-up level-down thumbs-up thumbs-down youtube-square youtube file-pdf-o leave-a-review compass user users arrow-up-left arrow-up2 arrow-up-right arrow-right2 arrow-down-right arrow-down2 arrow-down-left arrow-left2 thumbs-up2 thumbs-up3 educational-trips european-tours World Wide Tours marching-band-events marching-band-competitions music-tours pdf-outline performance-tours phone-outline senior-class-trips student-trips top-destinations super-holiday-tours--one-line special-lock check-square comment comments info-circle stars map-marker location-arrow map-o map building-o building library office female male file-movie-o credit-card money credit-card-alt briefcase suitcase user-plus user-times minus-square plus-square online-account

FAQs

Call Us Today! 800.327.2116

Fast Answers to Our Most Common Travel Questions

If you have a student travel question, we can assure you that we’ve probably already been asked it after 40 years in the industry. Browse our most common travel questions and answers below.

Ask Us a Question. Click Here!
Ask My Question!

  • What's the benefit of using a travel planner?

    Super Holiday Tours has the background, staff and the connections within the travel industry to deliver a high quality experience for your group. Our volume buying power will allow us to plan, organize and price your trip to your exact specifications. 

    Category: Trip Planning

    Was this FAQ helpful?

    Yes No

  • Is travel protection (insurance) included?

    Super Holiday Tours has purchased the Student Protection plan on behalf of all participants (travelers) which helps protect you after departure. If interested in the optional Trip Cancellation/Trip Interruption or Cancel For Any Reason (CFAR) coverage please contact Super Holiday Tours for rates and information. A copy of the plan document will be provided.

    Category: Pricing

    Was this FAQ helpful?

    Yes No

  • Are there scholarships available to help pay for my child's trip?

    SHT is a member of the Student and Youth Travel Association (SYTA). SYTA has a charitable foundation that gives scholarships to students in need. Applications are taken twice a year and can be found at www.sytayouthfoundation.org

    Category: Payments

    Was this FAQ helpful?

    Yes No

  • Isn't it cheaper for me to organize my own trip?

    Many think that they will be saving money by organizing their own trips. Under normal circumstances, this is not the case. Super Holiday Tours has been in business over 40 years and receives prices that are only offered to us because of our long term relationships with vendors. Our annual volume also puts us in the top tier of pricing that groups direct cannot receive. 

    Category: Pricing

    Was this FAQ helpful?

    Yes No

  • How safe is my child on this trip?

    Super Holiday Tours takes great care in planning the safest trips possible. We use only American Bus Association member coaches because they are held to the highest safety standards. We also offer the option of night time security dedicated to the group between the hours of 10pm and 6am. While no guarantees can ever be made, we do work the very hardest in ensuring the safest trip possible.

    Category: Safety

    Was this FAQ helpful?

    Yes No

  • I found a lower price for our hotel or airline online, I thought you had buying power?

    We get this question often. All of the travel websites offer airline, train, hotel rooms and every other travel need. If you want one ticket, or one room, you can find it on Expedia, Kayak, or any other big travel website. However, when requesting 50 seats on an airline, 50 rooms at a hotel, or other large numbers for travel related services the prices will go up. Notice on Expedia that little box that says "2 at this price". When moving a group, these low prices do not apply.

    Category: Pricing

    Was this FAQ helpful?

    Yes No

  • Can I make payments for the trip online?

    If your group is set up to make individual payments via our website, you can make payments anytime in your account area. All of the details of the trip, including when payments are due, are located here. You will also see how much you have paid to date, and the balance due on your account. 

    Category: Payments

    Was this FAQ helpful?

    Yes No

  • Can I choose the hotel and restaurants that I want to use?

    Group leaders can choose any elements of their trips that they want. We can arrange your itinerary with your specific choices, or we can recommend the best options for you and your group. We leave that choice up to you!

    Category: Trip Planning

    Was this FAQ helpful?

    Yes No

  • Can you organize all aspects of our trip?

    SHT can organize everything from transportation, lodging, meals, attraction tickets and more. We are happy to plan and organize the entire trip, or just the elements you need the most help planning, the choice is yours.

    Category: Trip Planning

    Was this FAQ helpful?

    Yes No

  • Is there a liability waiver that parents must sign?

    Our liability waiver form is located in your account area of our website. Each traveler must agree to the conditions of the waiver in order to be included in the trip. 

     

    Category: Liability

    Was this FAQ helpful?

    Yes No

  • How long will it take to get my proposal with pricing?

    We will have a quote and proposal for you within 24 hours of receiving your request. Please keep in mind that we need some specific details about your trip, so please make sure you are available to talk with us to provide all of the information we need. 

    Category: Trip Planning

    Was this FAQ helpful?

    Yes No

  • What's the benefit of using a travel planner?

    Category: Trip Planning

  • Is travel protection (insurance) included?

    Category: Pricing

  • Are there scholarships available to help pay for my child's trip?

    Category: Payments

  • Isn't it cheaper for me to organize my own trip?

    Category: Pricing

  • How safe is my child on this trip?

    Category: Safety

  • I found a lower price for our hotel or airline online, I thought you had buying power?

    Category: Pricing

  • Can I make payments for the trip online?

    Category: Payments

  • Can I choose the hotel and restaurants that I want to use?

    Category: Trip Planning

  • Can you organize all aspects of our trip?

    Category: Trip Planning

  • Is there a liability waiver that parents must sign?

    Category: Liability

  • How long will it take to get my proposal with pricing?

    Category: Trip Planning

"I love working with Casey, he makes all of the challenges seem like a piece of cake. If he doesn't have an answer, he finds out and communicates it to me. "

,
Call Us Today! 800.327.2116

116 Gatlin Avenue  | Orlando, FL 32806